Thought Leadership for
IT Service Management Professionals

Cloud Strategy - Will Yours Go Up in Smoke?

Posted by Steph Velte

The promises of Cloud Computing are well documented. It has become the panacea for solving everyone’s business challenges of delivering standardized, quality services to customers without regard to source or type of resources and the underlying technology behind the curtain. But what really is behind the curtain?

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Topics: ITIL, Cloud Management, Cloud Strategy, Cloud Services, Service Knowledge Management System, IT Management, Cloud Computing, Cloud Delivered Services, SKMS

Private Cloud: How to Create Your Own Weather

Posted by Steph Velte

Are you tired of having the cloud messaging or cloud vendors dictating terms to you? Today IT departments are being inundated with messages about the cloud...and what it could and should mean to them. More importantly, for IT to start behaving like a cloud vendor it is imperative that they take seriously the need to develop hybrid cloud solutions to the services that IT provides. A first step in this is getting started with the creation of a private cloud .

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Topics: Cloud Management, Cloud Services, Private Cloud, Public Cloud


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