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The ServiceNow Washington, D.C. release became generally available on March 20, 2024, packed with new capabilities to power your business. With so many enhancements across the...
Read MoreExciting news! Thirdera has been acquired by Cognizant.
Thirdera generates transformation, digitization, and automation for our customers at the speed of NOW.
We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
Digitize and automate workflows to enhance the customer experience, online and in-store.
Streamline complex operations for lower costs and improved customer experiences.
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
You may have heard - Microsoft is deprecating Basic Authentication in Exchange Online on October 1, 2022 and moving to Modern Authentication (OAuth 2.0 token-based authorisation). Read this article for more details.
As a ServiceNow customer, this update may affect you if you are using a Microsoft Exchange Online integration. To avoid email service disruptions, follow the steps below.
In three simple steps, you will be able to check if your ServiceNow instance will be affected by the deprecation of Basic Authentication in Exchange Online. NOTE: You will need admin permission.
If your ‘Authentication’ value read ‘Password’, you’ll need to re-configure your ServiceNow instance. You can do that by following this article from ServiceNow - configuring your SMTP and IMAP email accounts with Microsoft Office365 using OAuth2
Additional ServiceNow Knowledge Articles:
Additional Microsoft Knowledge Articles:
As the 1st of October 2022 looms closer, Thirdera wants to make sure the transition to Modern Authentication is seamless. In the past week, we have helped multiple clients re-configure their ServiceNow instances. If you have any questions about the steps outlined above or concerns about potential service disruptions, we are here to help!
The ServiceNow Washington, D.C. release became generally available on March 20, 2024, packed with new capabilities to power your business. With so many enhancements across the...
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