The world of order management can be complex, to say the least. In this Innovation Today podcast, Vicki Harris, Director, Business Development at Thirdera discusses the ins and outs of Order Management and how digitization and automation drive change in the industry.
3:08 - Challenges in telecommunications, media, technology (TMT)
7:40 - The importance of user adoption in maximizing the customer/employee experience
11:29 - Leveraging modern technology to facilitate operational excellence across multiple workstreams
18:15 - Order Management customer success stories
25:12 - Where to start the Order Management journey
Discover the benefits of automating order management and how your organization can create a unified, scalable solution on the ServiceNow platform. Click below to take the next steps in modernizing order management.