Insights | Thirdera

Podcast: Leveraging innovation to survive and thrive within order management

Written by Vicki Harris | 03/02/2023 2:26:38 PM

The world of order management can be complex, to say the least. In this Innovation Today podcast, Vicki Harris, Director, Business Development at Thirdera discusses the ins and outs of Order Management and how digitisation and automation drive change in the industry. 

 

Listen to the podcast 

 

Podcast snapshots

3:08 - Challenges in telecommunications, media, technology (TMT)

7:40 - The importance of user adoption in maximising the customer/employee experience

11:29 - Leveraging modern technology to facilitate operational excellence across multiple workstreams 

18:15 - Order Management customer success stories 

25:12 - Where to start the Order Management journey 

 

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