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Podcast: Leveraging innovation to survive and thrive within order management

The world of order management can be complex, to say the least. In this Innovation Today podcast, Vicki Harris, Director, Business Development at Thirdera discusses the ins and outs of Order Management and how digitisation and automation drive change in the industry. 


Listen to the podcast 


Podcast snapshots

3:08 - Challenges in telecommunications, media, technology (TMT)

7:40 - The importance of user adoption in maximising the customer/employee experience

11:29 - Leveraging modern technology to facilitate operational excellence across multiple workstreams 

18:15 - Order Management customer success stories 

25:12 - Where to start the Order Management journey 


Talk to the Order Management experts

Discover the benefits of automating order management and how your organisation can create a unified, scalable solution on the ServiceNow platform. Click below to take the next steps in modernising order management. 

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Vicki Harris

As a Business Development Director at Thirdera, Vicki addresses business requirements with people, processes, and technology. Understanding market trends allows her to adapt products and solutions to meet customer objectives. Vicki's primary focus is enabling the technology, media, and telecom (TMT) organisations to streamline organisation automation and digital transformation with the power of the ServiceNow platform.
[training, order-management, telecommunications, blog] [Training, Order Management, Telecommunications, Blog]