In today's digital landscape, managing digital certificates is crucial. As organisations grow, so does certificate complexity. Without efficient management, enterprises risk outages, violations, and breaches. Thirdera's Certificate Management Blueprint provides an integrated, automated solution to track, renew, and manage certificates at scale - preventing pitfalls of manual processes so businesses can operate smoothly and securely.
Initiate & Plan
Go-Live & Beyond
Initiate & Plan1 WEEK
Conduct workshops for Certificate Management, demo functionality, approve execution plan.
Configure Certificate Management, Discovery and Catalog Items per best practices; continually show progress back to the customer.
Provide functional and technical knowledge transfer and support customer acceptance testers.
Go-Live & Beyond2 WEEKS
Promote code to production and provide support.
Responsible for providing leadership and direction to achieve growth and transformation.
Comprised of a Technical Lead and Solution Architect, Thirdera's technical resources utilise advanced platform knowledge and best practices to ensure smooth technical operations and client satisfaction.
Thirdera's Certificate Management Blueprint includes a list of deliverables to set your Certificate Management program on course for long-term success with greater visibility. Guided by proven best practices, our team of technical experts configures and implements a proven solution while establishing a foundation for greater automation. Key deliverables include:
- Enabling Discovery to gather deployed certificates.
- Integrating with ServiceNow-supported certificate authorities, such as DigiCert, Entrust, GoDaddy, Sectigo, and Microsoft, to retrieve an inventory of issued certificates.
- Activate 6 out-of-the-box catalog items associated with ServiceNow Certificate Management.
ServiceNow Discovery and ITOM Visibility Licensing is a pre-requisite for Certificate Management. The customer will be responsible for providing the necessary roles to access the catalog items and for the deployment to the Production environment. Additional hours may be necessary if Discovery is not operational.
Items that are out of scope include additional customisation or development of the ServiceNow platform, development of custom discovery patterns, and modifications to the existing out-of-the-box catalog items.