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Employee Center After (Tailored User Experience) Employee Center After (Tailored User Experience)

Employee Center Migration

Streamline service delivery with a unified ServiceNow portal experience that empowers your employees with self-service capabilities. 

It's the perfect time to make the switch to Employee Center and experience its many benefits. With over 100+ elevated user experiences we will quickly and efficiently guide you to get the best out-of-the-box experience or help you enhance it. We are your partner for continuous Employee Experience success. 

Best Practice Strategy

Using the methods and resources from our best-practice migration strategy, we can ensure a highly efficient transition in as little as eight weeks*.

  • Discover through a highly tailored workshop plan
  • Design efficiently using our portal branding accelerator
  • Building is easy with our ServiceNow best practice story package
  • Governance employs an evidence-based approach
  • Taxonomy providing a tailored setup to give you a head start
  • Go-Live with a proven strategy for maximum adoption
*The timeline depends on various factors, we will make sure during a pre project workshop that we create a plan that fits right in with your agenda

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Modern Portal Experience

Employee Center provides your end users with a modern service portal experience. After transitioning, you can fully utilise the latest features and are future-proof for upcoming releases.

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Smooth and Quick Transition

We will help you through the Employee Center migration. With our expertise and experience we can guide you through every step of the way and ensure a smooth and quick transition.

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Additional Support

Need more resources on your internal team to ensure the portal is built in the best way possible? Our Thrive Managed Services program focuses on strategic initiatives to accelerate adoption, platform ROI, and future growth.

Timeline

2 WEEKS
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Discover

2 WEEKS
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Design

2 WEEKS
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Build

2 WEEKS
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Test

Discover

2 WEEKS
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Let's start off and discover together. This will be used to streamline our focus to ensure we reach the finish line for the migration plan

Design

2 WEEKS
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Trust us in creating an effective and beautiful UX & UI design

Build

2 WEEKS
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Depending on your needs we will help build or support your team

Test

2 WEEKS
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It is important to test our work for continuously improvement in order to deliver a perfectly tailored product to you

Thirdera Specialists

Our Specialists

For the EC migration plan we will need the following experts, but we are also open to add any other resources.

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UX / UI Designer

Analyse requirements from end user to stakeholder. Tailor the best practise strategy to the need of the customer and deliver the perfect package for the development team.

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Senior Technical Consultant

Support the Designer in advising the OOB Service Now capabilities and best practises. The TC will also be responsible for delivering the package of greatly refined stories.

Project Scope

Starting of with a reversed demo and a Listen & Discover workshop helps to get a good view on what the customer is already using, feeling and thinking. This helps to know for who we are designing the portal for and how they are feeling and thinking about the current version. Which components can we reuse and which can be removed immediately?

  • Conduct reversed demo with an end user(s)
  • Listen & Discover workshop with the stakeholders
  • Create a package of stories for development
  • Implement according to brand styling and addition requirements
  • Test the implementation with the stakeholders and/or end users

Outcomes

After completing the design phase, we will be ready to implement the recommended designs by following a package with clear stories and designed components.

User Experience

With our best UX Designers one of our end goal is to provide the best UX designs
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Future Proof

Based on Service Now Best Practice we can ensure you a future proof solution. Don’t fall behind and utilise the newest Out of the Box product and functionalities
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Mature Portal

The certainty of a well developed Employee Center portal for your employees

Let's get started

 

Connect with our portal experts for a detailed look at what an assessment would look like at your organisation and what will be needed to move from Service Portal to Employee Center. 

 

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