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HR and Employee Experience
Remarkable employee experiences start with ServiceNow
Explore HR and Employee Experience
Power to the people
Employees are the heart of your business, and your HR team is the first line of support to make sure everyone can do their job safely and effectively. Now, you can connect and engage with employees on their level while empowering your HR team to break away from manual tasks and outdated processes within one platform. Thirdera helps you use ServiceNow to take a strategic approach to HR, empowering your team to do more while delivering a remarkable experience that exceeds expectations.
Empower employees with self-service
Elevate satisfaction by giving your employees the tools to access information instantly, track the status of their requests, and resolve issues independently. Free your HR teams from manual repetitive requests, and create new opportunities for strategic initiatives.
Our HR Service Delivery experts help you:
- Provide 24/7 access to benefits info, request tracking, and company policies
- Achieve continuous delivery through automated processes and self-service
- Automate case assignment for better accuracy and faster resolution
- Move beyond spreadsheets and emails for a comprehensive understanding of HR staffing needs
Everything your employees need in one place
Create a tailored experience to engage your employees where ever - and whenever - they need it most. Employee Center offers a one-stop experience that replaces disparate and over-customized portals with a one-stop experience that is easy to use, maintain, and support. Our team guides you through our user-first UX/UI approach that assures better adoption and employee satisfaction.
Managing the moments that matter
Start new employees on the right foot with Enterprise Onboarding, and get them ready on their very first day. Centralize activities across various departments to ensure they have the equipment, training, and resources to start successfully. Use Employee Journeys to allow managers to create tailored experiences for specific roles and situations.
- Reduce repetitive manual onboarding tasks with automated workflows
- Use Employee Journeys to create tailored experiences for specific roles
- Create standard offboarding processes to deliver paperwork, information about final pay, and request feedback through exit surveys
Provide safe and efficient services to your workplace
Offer digitized workplace services to in-person, hybrid, and remote teams, and implement necessary safety measures for your organization. Thirdera guides you in understanding which applications are right for your business and helps you develop a strategy that encourages employee to take precautions and feel safe while they work.
Safe Workplace
Workplace Service Delivery
Data-Driven Strategy
Sabrina Morin
Senior Engagement Manager and Certified Process Design Expert
Give your employees the tools to succeed
Supercharge productivity
Get HR automated
Excite your employees
Evolve HR Service Delivery and the Employee Experience
Serving roughly 10,000 employees in 50 countries, the HR team for this global electronic gaming and multimedia company needed a more efficient way to respond to employees’ HR-related requests. As a long-time ServiceNow customer, the organization knew it would benefit from ServiceNow HR Service Delivery—but required a partner with deep ServiceNow HR expertise to implement it.
Explore HR Insights
Blog
ServiceNow Unified Taxonomy: What It Is, Why You Need
While the concept of employee self-service is nothing new, the rise of remote work has placed a growing spotlight on the importance of adoptin...
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Blog
Upgrading to ServiceNow San Diego for HRSD? Read This
A few weeks ago, ServiceNow released its first upgrade of 2022: San Diego! The San Diego release enables organizations to add new levels of pr...
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Employee Workflow
ServiceNow Demo: Continual Improvement Management
Achieve service excellence by bringing people, processes, and data together. ServiceNow Continual Improvement Management transforms improveme...
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Employee Workflow
ServiceNow Demo: Explore HRSD Agent Workspace
Interact with employees and resolve issues quickly with HRSD Agent Workspace HR Service Delivery (HRSD) Agent Workspace is a configurable ser...
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Blog
Turning the Great Resignation Into a Great Opportunity
Within the last 24 months, the way we work has radically changed — arguably even more than the last 24 years combined. Pandemic pressures, rec...
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Employee Workflow
ServiceNow Guide: 6 Steps to HR Adoption
Is your team struggling to improve HR adoption and automate employee workflows? Still using manual legacy systems, emails, and spreadsheets to...
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Blog
What 250 CIOs are doing to combat The Great Resignation
The pandemic has forced us all to reconsider our priorities. We’re no longer shackled to an office. We realize life can be fragile. We expect ...
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Employee Workflow
ServiceNow HR Demo: Employee Center Walkthrough
Help your employees to stay engaged, productive, and informed ServiceNow Employee Service Center provides a single, unified portal for employe...
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Employee Workflow
ServiceNow HR Demo: Explore NOW Mobile
Stress-free employee engagement with Now Mobile ServiceNow's mobile application allows your employees to engage with HR services intuitively a...
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Blog
Why chatbots fail... and how to guarantee yours won't
The bane of my existence is trying to speak robot when rebooking a flight. Completing simple, routine tasks shouldn’t be difficult. We’ve bee...
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Case Study
Evolve HR Service Delivery and the Employee Experience
Serving roughly 10,000 employees in 50 countries, the HR team for this global electronic gaming and multimedia company needed a more efficient...
Read more
Blog
There’s No Place Like Rome: ServiceNow’s Latest and
The ServiceNow platform grows more intelligent and robust with every new version, making it one of the most dynamic business solutions availab...
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Webinar
Top 5 tips for deploying IT and HR virtual agents
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Blog
5 Ways ServiceNow Makes HR Easier
Managing HR is no small task. Your day-to-day responsibilities have an enormous effect on the overall success of your organization – training ...
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Webinar
The Future of Work is AI-driven Automation
By 2023, 70% of Fortune 100 CIOs say they plan to offer a virtual agent for employee service (according to Gartner's research). That leaves us...
Read moreLet’s get started!
