HR and Employee Experience
Remarkable employee experiences start with ServiceNow
Power to the people
Employees are the heart of your business, and your HR team is the first line of support to make sure everyone can do their job safely and effectively. Now, you can connect and engage with employees on their level while empowering your HR team to break away from manual tasks and outdated processes within one platform. Thirdera helps you use ServiceNow to take a strategic approach to HR, empowering your team to do more while delivering a remarkable experience that exceeds expectations.
Thirdera offers a wide range of services designed to assist you in developing and optimising your ServiceNow platform.
Products and Tools
Empower employees with self-service
Elevate satisfaction by giving your employees the tools to access information instantly, track the status of their requests, and resolve issues independently. Free your HR teams from manual repetitive requests, and create new opportunities for strategic initiatives.
Our HR Service Delivery experts help you:
- Provide 24/7 access to benefits info, request tracking, and company policies
- Achieve continuous delivery through automated processes and self-service
- Automate case assignment for better accuracy and faster resolution
- Move beyond spreadsheets and emails for a comprehensive understanding of HR staffing needs
Everything your employees need in one place
Create a tailored experience to engage your employees whereever - and whenever - they need it most. Employee Center offers a one-stop experience that replaces disparate and over-customised portals with a one-stop experience that is easy to use, maintain, and support. Our team guides you through our user-first UX/UI approach that assures better adoption and employee satisfaction.
Managing the moments that matter
Start new employees on the right foot with Enterprise Onboarding, and get them ready on their very first day. Centralize activities across various departments to ensure they have the equipment, training, and resources to start successfully. Use Employee Journeys to allow managers to create tailored experiences for specific roles and situations.
- Reduce repetitive manual onboarding tasks with automated workflows
- Use Employee Journeys to create tailored experiences for specific roles
- Create standard offboarding processes to deliver paperwork, information about final pay, and request feedback through exit surveys
Provide safe and efficient services to your workplace
Offer digitised workplace services to in-person, hybrid, and remote teams, and implement necessary safety measures for your organisation. Thirdera guides you in understanding which applications are right for your business and helps you develop a strategy that encourages employees to take precautions and feel safe while they work.
Workplace Service Delivery
Meet the expert
Senior Engagement Manager and Certified Process Design Expert
Give your employees the tools to succeed
Get HR automated
Excite your employees
Evolve HR Service Delivery and the Employee Experience
Serving roughly 10,000 employees in 50 countries, the HR team for this global electronic gaming and multimedia company needed a more efficient way to respond to employees’ HR-related requests. As a long-time ServiceNow customer, the organization knew it would benefit from ServiceNow HR Service Delivery—but required a partner with deep ServiceNow HR expertise to implement it.