-
What We Do
Back
What We Do
Thirdera generates transformation, digitisation, and automation for our customers at the speed of NOW.
- What We Do
-
Advise
Back
- Solutions
-
Assessment & Roadmap
Back
Assessment & Roadmap
Develop a long-term, transformational strategy for growing your business around ServiceNow together with the most experienced leaders in the ecosystem.
-
Design Services
Back
Design Services
Adopt tailored experiences that harness organisational capabilities.
-
Organisational Change Management
Back
Organisational Change Management
Achieve improved team buy-in and ServiceNow ROI with our experts in executing a proactive organisational change management strategy.
-
Training
Back
Training
Work with industry-leading certified ServiceNow trainers to build effective practices and increase user confidence within your organisation.
-
Implement
Back
- Implement
-
ITx
Back
ITx
Improve IT service KPIs across your organisation via automated processes which align with your overall business objectives.
-
HR & Employee Service
Back
HR & Employee Service
Engage your employees, promote self-service, and free your HR team from manual and repetitive tasks with ServiceNow and the HR experts at Thirdera.
-
Security
Back
Security
Find threats and take action with more speed, intelligence, and consistency.
-
Risk & Continuity
Back
Risk & Continuity
Confront risks with confidence and resilience.
-
Customer Service Management
Back
Customer Service Management
Create a modern and intelligent customer experience.
-
Experience Management
Back
Experience Management
Explore tailored experiences that harness organisational capabilities.
-
ServiceNow Store
Back
ServiceNow Store
Explore Thirdera’s applications in the ServiceNow Store.
-
Optimise
Back
- Optimise
-
Managed Services
Back
Managed Services
Get the right people in to support and enhance your ServiceNow platform, and realise digital transformation.
-
Experience-led Design
Back
Experience-led Design
Explore tailored experiences that harness organisational capabilities.
-
Custom Apps
Back
Custom Apps
Build custom applications in ServiceNow that are durable, intuitive, and designed to solve your business needs at scale.
-
AI and Future of Work
Back
AI and Future of Work
Capture the strategic advantage of AI to maximize platform value.
What We Do
Thirdera generates transformation, digitisation, and automation for our customers at the speed of NOW.
-
Who We Are
Back
Who We Are
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
- About Us
-
Leadership Team
Back
Who We Are
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
-
Careers
Back
Who We Are
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
-
Partner Network
Back
Who We Are
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
-
Thirdera Digital
Back
Who We Are
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
-
Thirdera Store
Back
Who We Are
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
-
Thirdera University
Back
Who We Are
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
Who We Are
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
.png?width=500&height=276&name=MicrosoftTeams-image%20(396).png)
-
Industries
Back
Industries
Find the right level of expertise to meet your specific ServiceNow needs.
- Industries
-
Financial Services
Back
Financial Services
Create seamless experiences for customers and agents with compliance.
-
Telecom, Media & Tech
Back
Telecom, Media & Tech
Scale and support operations with end-to-end digital workflows.
-
Health Care & Life Science
Back
Health Care & Life Science
Deliver better outcomes now and into the future with health IT.
-
Manufacturing
Back
Manufacturing
Set a new standard for manufacturing with truly connected operations.
-
Government
Back
Government
Enable better decision-making to deliver optimised government services.
-
Education
Back
Education
Modernise learning to create amazing experiences for all.
.jpg?width=500&height=276&name=filter%20group%20of%20people%20at%20desk%20laptop%20laughing%202021-10%20(1).jpg)
-
Energy & Utilities
Back
Energy & Utilities
Automate critical operations to provide highly available, reliable services.
-
Retail & Hospitality
Back
Retail & Hospitality
Digitise and automate workflows to enhance the customer experience, online and in-store.
-
Transportation & Logistics
Back
Transportation & Logistics
Streamline complex operations for lower costs and improved customer experiences.
-
Business & Consumer Services
Back
Business & Consumer Services
Develop innovative solutions with a modern service provider platform.
Industries
Find the right level of expertise to meet your specific ServiceNow needs.
-
Resources
Back
Insights
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
- Resources
-
Insights
Back
Insights
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
.png?width=500&height=276&name=MicrosoftTeams-image%20(638).png)
-
Webinars
Back
Insights
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
-
Events
Back
Insights
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
-
Case Studies
Back
Insights
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
-
Guides
Back
Insights
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Insights
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Exciting news! Thirdera is being acquired by Cognizant.
Language:
CitizenKey is a ServiceNow-certified solution that addresses the unique challenges faced by public sector organisations. Focused on delivering a modern consumer-centric experience, CitizenKey accelerates the deployment of a secure, persona-based, and digital-first solution for federal and state agencies.
Watch this demo and learn how your organisation can benefit from CitizenKey!
Watch the demo
Video Snapshots
0:12 - CitizenKey overview
1:15 - Demo of portal features
3:20 - Demo of a multi-step form
4:21 - Demo of public-facing form
Talk to the ServiceNow Experts
Connect with one of Thirdera's ServiceNow experts to learn how CitizenKey can help you rapidly deploy your organisation's services and programs to constituents and other interested parties in an easy-to-use and repeatable framework. Click below to take the next steps in modernising the service management experience.
WRITTEN BY
Michael Henderson
Michael has been a content marketing professional in the ServiceNow space for over 10 years. His focus is developing engaging content that empowers clients to make informed decisions throughout their service management journey.
[servicenow-solutions] [ServiceNow Solutions]