Prioritising Vulnerable Items for Improved...
In an era where data breaches are not a matter of "if" but "when," organisations face a pressing need to fortify their security postures. Recent statistics from the Ponemon...
Read MoreExciting news! Thirdera is being acquired by Cognizant.
Thirdera generates transformation, digitisation, and automation for our customers at the speed of NOW.
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
Digitise and automate workflows to enhance the customer experience, online and in-store.
Streamline complex operations for lower costs and improved customer experiences.
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Recent articles may have raised some concerns over a vulnerability with an out-of-box ServiceNow widget that could result in unintended data access. However, these concerns seem overstated. For one, it's important to note this research is centric to all cloud platforms, not just ServiceNow. And, secondly, the issue was proactively addressed by ServiceNow back in May 2023 - 5 months prior to the articles being published. While we don't anticipate any significant risk, we have provided some additional information and recommendations below to assure you that your company data remains safe and secure on the ServiceNow platform.
Any data that is housed on a table where the 'public' role has been given read permissions may be accessible to unauthorized users.
ServiceNow performed proactive maintenance on customer instances back in May 2023. This maintenance adjusted the behaviour of the "Simple List Widget" to prevent unauthorised access to certain data. The fix is available in Tokyo Patch 8 & 7a, Utah Patch 1a & 2, San Diego Patch 10 Hot Fix 1a (and above). Note: customised or cloned widgets were not fixed. Read the full Knowledge article (KB1279323) here.
If you suspect you are using a cloned or customised "Simple List Widget" or would like to simply review your instance to rule out a potential vulnerability, we recommend you perform the following activities:
ServiceNow diligently monitors threats and acts swiftly to protect customers - as do we. As your ServiceNow platform advisor, we will continue to share information that empowers you to utilise ServiceNow securely. In the meantime, by taking the steps shared above, you can be assured that your instance is safe from unauthorised access.
In an era where data breaches are not a matter of "if" but "when," organisations face a pressing need to fortify their security postures. Recent statistics from the Ponemon...
Read MorePerformance Analytics (PA) for Vulnerability Response in ServiceNow offers organisations a powerful tool for maximising their security posture and mitigating cyber risks. In this...
Read MoreThe ServiceNow Washington, D.C. release became generally available on March 20, 2024, packed with new capabilities to power your business. With so many enhancements across the...
Read MoreThe IT ecosystem is an ever-evolving and dynamic environment, and with this constant change, the need arises to create inclusive workspaces that adapt to the needs of an...
Read More