What We Do
Back
What We Do

Thirdera generates transformation, digitisation, and automation for our customers at the speed of NOW.
What We Do

Advise
Back

Solutions

Assessment & Roadmap
Back

Assessment & Roadmap

Develop a long-term, transformational strategy for growing your business around ServiceNow alongside the most experienced leaders in the ecosystem.

Design Services
Back

Design Services

Adopt tailored experiences that harness organisational capabilities.

Organizational Change Management
Back

Organisational Change Management

Achieve improved team buy-in and ServiceNow ROI with our experts in executing a proactive organisational change management strategy.

Training
Back

Training

Work with industry-leading certified ServiceNow trainers to build effective practices and increase user confidence within your organisation.

Implement
Back

Implement

ITx
Back

ITx

Improve IT service KPIs across your organisation through automated processes that align with your overall business objectives.

HR & Employee Service
Back

HR & Employee Service

Engage your employees, promote self-service, and free your HR team from manual and repetitive tasks with ServiceNow and the HR experts at Thirdera.

Security
Back

Security

Find threats and take action with more speed, intelligence, and consistency.

Risk & Continuity
Back

Risk & Continuity

Confront risks with confidence and resilience.

Customer Service Management
Back

Customer Service Management

Create a modern and intelligent customer experience.

Experience Management
Back

Experience Management

Explore tailored experiences that harness organisational capabilities.

ServiceNow Store
Back

ServiceNow Store

Explore Thirdera’s applications in the ServiceNow Store.

Optimize
Back

Optimize

Managed Services
Back

Managed Services

Get the right people in to support and enhance your ServiceNow platform, and realise digital transformation.

Experience-led Design
Back

Experience-led Design

Explore tailored experiences that harness organisational capabilities.

Custom Apps
Back

Custom Apps

Build custom applications in ServiceNow that are durable, intuitive, and designed to solve your business needs at scale.
What We Do

Thirdera generates transformation, digitisation, and automation for our customers at the speed of NOW.
Who We Are
Back
Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
About Us

Leadership Team
Back

Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

Read more

Careers
Back

Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

Read more

Partner Network
Back

Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

Read more

Thirdera Digital
Back

Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

Read more

Thirdera Store
Back

Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

Read more

Thirdera University
Back

Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

Read more
Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

Culture The Magic of Thirdera - Year One Recap Read more
Industries
Back
Industries

Find the right level of expertise to meet your specific ServiceNow needs.
Industries

Financial Services
Back

Financial Services

Create seamless experiences for customers and agents with compliance.

CASE STUDY
Eclipx modernises Accident Management with ServiceNow CSM
Read more

Telecom, Media & Tech
Back

Telecom, Media & Tech

Scale and support operations with end-to-end digital workflows.

CASE STUDY
ngena Achieves Telecom operational Excellence with Thirdera and ServiceNow
Read more

Health Care & Life Science
Back

Health Care & Life Science

Deliver better outcomes now and into the future with health IT.

CASE STUDY
Improve customer service metrics from weeks to days.
Read more

Manufacturing
Back

Manufacturing

Set a new standard for manufacturing with truly connected operations.

CASE STUDY
Transforming employee experience at a global level
Read more

Government
Back

Government

Enable better decision-making to deliver optimised government services.

CASE STUDY
Data-Driven Innovation with ServiceNow Performance Analytics
Read more

Education
Back

Education

Modernise learning to create amazing experiences for all.

CASE STUDY
Simplifying Higher Education Credit Management with ServiceNow CSM
Read more

Energy & Utilities
Back

Energy & Utilities

Automate critical operations to provide highly available, reliable services.

CASE STUDY
Saving time and energy by automating risk and compliance.
Read more

Retail & Hospitality
Back

Retail & Hospitality

Digitise and automate workflows to enhance the customer experience, online and in-store.

CASE STUDY
Modernizing global HR Service Delivery.
Read more

Transportation & Logistics
Back

Transportation & Logistics

Streamline complex operations for lower costs and improved customer experiences.

CASE STUDY
Value-driven project management
Read more

Business & Consumer Services
Back

Business & Consumer Services

Develop innovative solutions with a modern service provider platform.

CASE STUDY
Creating new levels of efficiency in Order Management.
Read more
Industries

Find the right level of expertise to meet your specific ServiceNow needs.

CASE STUDY ngena Achieves Telecom operational Excellence with Thirdera and ServiceNow Read more
Resources
Back
Insights

Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Resources

Insights
Back

Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

Read more

Webinars
Back

Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

Read more

Events
Back

Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

Read more

Case Studies
Back

Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

Read more

Guides
Back

Who We Are

We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

Read more
Insights

Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.

NEWS
Thirdera Launches ServiceNow-Certified Telecom Offering
Read more

Contact Us

Webinar

ServiceNow Webinar: Focus on Vulnerabilities That Matter

Josh Tessaro July 8, 2022

Prioritize the Real Threat: Episode 1

Wondering how to get the most out of vulnerability prioritization in ServiceNow? What is the best way to eliminate backlog and focus on the vulnerabilities that actually matter? Are there simple ways to mitigate the real vulnerability exposure and reduce the risks? We have the answers to your questions!

Thirdera is announcing the launch of our 3-part webcast series: Prioritise the Real Threat. We teamed up with Recorded Future and ServiceNow to talk about the importance of proper threat prioritisation on the ServiceNow platform.

In episode 1, Focus on Vulnerabilities That Matter, our Security experts will dive into the Vulnerability Response discussion and explain how Recorded Future’s ServiceNow integration delivers valuable enrichment to your vulnerability remediation strategy by enabling clients to rapidly prioritise fixes and reduce risks.

Join us live on June 10 at 12 PM PT/ 3 PM ET to discover:

Why prioritising vulnerabilities matters
Things to consider when prioritising vulnerabilities
How an external threat source can enhance vulnerability prioritisation
How Recorded Future helps you find the vulnerabilities that matter

WRITTEN BY

Josh Tessaro

Josh is a Director of Security & Risk at Thirdera. He is a creative, customer-focused, technology leader experienced in consulting large business technology organizations in the development and implementation of business solutions. Currently focused on ServiceNow as a platform to enable and transform business processes.

Security & Risk

Get Compliant with CISA Directive 23-01 Before...

CISA Directive 23-01 was issued in October 2022 by the Cybersecurity and Infrastructure Security Agency (CISA). The directive is aimed at ensuring the security of federal systems...

Security & Risk

ServiceNow Demo: Vulnerability Response...

In this video, we demo new functionality added to Vulnerability Response remediation target rules in the November 2022 release of Vulnerability Response. This is a big change that...

Security & Risk

ServiceNow Demo: Application Vulnerability...

In this video, we demo an enhancement made in the November 2022 release of Vulnerability Response that adds the ability to link Application Vulnerabilities to GRC Policy...

Security & Risk

ServiceNow Demo: Vulnerability Questionnaires

ServiceNow® Vulnerability Response customers now have an enhanced ability to manage the exception management process right within the application. With the Vulnerability...