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ServiceNow applications to fit your business

Build custom applications in ServiceNow that are durable, intuitive, and designed to solve your business needs at scale.

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Adapt ServiceNow to the way you work

Get a customised solution that works with how you do business, designed to be secure, intuitive, and scalable. Throughout the development lifecycle, we work with you to deliver an end product on target with business requirements. Our team of experts will guide you on best practices for a solution that’s durable, easy to manage, and meets industry standards of excellence.


Custom application success stories

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Save time and budget with custom workflow capabilities

As this global healthcare organization migrated their legacy system to ServiceNow, their infrastructure made it complicated to coordinate their verification process. Thirdera was called on to develop a custom Service Portal-based application with built-in service governance that could verify catalogue items against services in the database.

The ServiceNow-based application was able to capture an abundance of parameters using workflows to track and trace specified requirements. As a result, our solution ensured a smooth migration and saved the customer significant time and budget in the process.

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Track and monitor data while maintaining compliance

When this science and engineering laboratory evaluated their safety reporting needs, they turned to Thirdera to build a custom solution on the ServiceNow platform. Strict adherence to federal guidelines was essential to allow extensive reporting, analytics, and traceability, simplified by a great user experience.

We designed a bespoke user interface in an intuitive portal that captured required data, empowered users with in-depth analytics, and produced the robust reporting required to meet federal standards.


Turn vision into reality with Thirdera.


Let us guide you through our collaborative application development process, giving you the control to monitor and refine the solution throughout. We help identify every aspect for consideration, from existing solutions to user acceptance, as we work with your team every step of the way. This includes:

  • PPT Framework: How do the people, processes, and technology in your organization connect and interact?
  • Platform Governance: What needs to be done to ensure your application is both durable and sustainable?
  • Organizational Change Management: How can we promote adoption and effective use within your team?

Our five-step delivery model keeps you engaged step by step while simultaneously giving you the expertise required to achieve the optimal result.

1. Initiate
  • Identify solution needs
  • Align to business strategy
  • Engage key stakeholders
2. Plan
  • Interactive workshops
  • Story design & validation
  • Change enablement
3. Execute
  • Solution development
  • Iterative quality assurance
  • Progress communication
4. Deliver
  • Training for adoption
  • Facilitated acceptance testing
  • Solution launch & promotion
5. Utilise
  • Documentation & knowledge transfer
  • Realised value confirmation
  • Continual service improvement
Consultant Spotlight

Meet your ServiceNow expert.

Chris Pearson
ServiceNow Master Architect

Chris is a ServiceNow Certified Master Architect and has led numerous ServiceNow platform implementations for domestic and global companies of all sizes. He has over 15 years of experience in IT service delivery, leading teams in custom application development, and has more recently been involved in building foundational templates for ServiceNow’s App Engine solution.

“If you can whiteboard it, we can build it.”
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Custom Application Development Services

  • Exploratory workshops
  • UI & app process design
  • Low-code strategies
  • Agile development & management
  • App engine configuration
  • Unit testing & user testing
  • OCM training & documentation
  • Knowledge transfer
  • Success measurement

Let’s get started.

Ready to explore your custom-fit solution?

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