Spend your afternoon with us in ServiceNow's Vienna office and learn first-hand how Thirdera Digital can bring an organization's brand to life in ServiceNow (by you playing the role of a client). 

What to Expect:

We promise - this is not your typical boring workshop full of PowerPoint slides! Instead, you'll be guided by our UX/UI designers through the pivotal steps it takes to achieve an experience tailored to solve business' needs while playing the role of a client. 

The Goal:

To empower you with the importance of understanding your client's users, including building trust and experiences that matter to maximize value and drive adoption. We'll show you what it takes to successfully move from requirements to desired outcomes.  You will leave with an understanding of: 

• The difference between UX/UI​
• Why UX Design is a must-have​
• How to conduct user interviews​
• What empathy mapping means and how we do it​
• The importance of speaking directly to users​
• A wireframe example of a portal

The Format:

• 12-1pm: Welcome & Lunch
• 1-2:30pm: Part 1 - UX Design Workshop Sprint (#thisishowwedoit)
• 2:30-2:45pm: Break
• 2:45-4:15pm: Part 2 - The WOW Factor
• 4:15-4:30pm: Next Steps
• 4:30pm: Happy hour