logo
  • What We Do
    Back

    What We Do

    Thirdera generates transformation, digitisation, and automation for our customers at the speed of NOW.

     

    Learn More

    • What We Do
    • Advise
      Back
      • Solutions
      • Assessment & Roadmap
        Back

        Assessment & Roadmap

        Develop a long-term, transformational strategy for growing your business around ServiceNow alongside the most experienced leaders in the ecosystem.

        Learn more

      • Design Services
        Back

        Design Services

        Adopt tailored experiences that harness organisational capabilities.

        Learn more

      • Organizational Change Management
        Back

        Organisational Change Management

        Achieve improved team buy-in and ServiceNow ROI with our experts in executing a proactive organisational change management strategy.

        Learn more

      • Training
        Back

        Training

        Work with industry-leading certified ServiceNow trainers to build effective practices and increase user confidence within your organisation.

        Learn more

    • Implement
      Back
      • Implement
      • ITx
        Back

        ITx

        Improve IT service KPIs across your organisation through automated processes that align with your overall business objectives.

        Learn more

      • HR & Employee Service
        Back

        HR & Employee Service

        Engage your employees, promote self-service, and free your HR team from manual and repetitive tasks with ServiceNow and the HR experts at Thirdera.

        Learn More

      • Security
        Back

        Security

        Find threats and take action with  more speed, intelligence, and consistency.

        Learn more

      • Risk & Continuity
        Back

        Risk & Continuity

        Confront risks with confidence and resilience. 

        Learn more

      • Customer Service Management
        Back

        Customer Service Management

        Create a modern and intelligent customer experience. 

        Learn more

      • Experience Management
        Back

        Experience Management

        Explore tailored experiences that harness organisational capabilities.

        Learn more

      • ServiceNow Store
        Back

        ServiceNow Store

        Explore Thirdera’s applications in the ServiceNow Store.

        Learn more

    • Optimize
      Back
      • Optimize
      • Managed Services
        Back

        Managed Services

        Get the right people in to support and enhance your ServiceNow platform, and realise digital transformation.

        Learn more

      • Experience-led Design
        Back

        Experience-led Design

        Explore tailored experiences that harness organisational capabilities.

        Learn more

      • Custom Apps
        Back

        Custom Apps

        Build custom applications in ServiceNow that are durable, intuitive, and designed to solve your business needs at scale.

        Learn more

    What We Do

    Thirdera generates transformation, digitisation, and automation for our customers at the speed of NOW.

     

    Learn More

  • Who We Are
    Back

    Who We Are

    We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

    Learn more

    • About Us
    • Leadership Team
      Back

      Who We Are

      We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

      Learn More

      Read more
    • Careers
      Back

      Who We Are

      We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

      Learn More

      Read more
    • Partner Network
      Back

      Who We Are

      We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

      Learn More

      Read more
    • Thirdera Digital
      Back

      Who We Are

      We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

      Learn More

      Read more
    • Thirdera Store
      Back

      Who We Are

      We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

      Learn More

      Read more
    • Thirdera University
      Back

      Who We Are

      We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

      Learn More

      Read more

    Who We Are

    We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

    Learn more

    themagicofthirdera
    Culture The Magic of Thirdera - Year One Recap Read more
  • Industries
    Back

    Industries

    Find the right level of expertise to meet your specific ServiceNow needs.

    Learn more

    • Industries
    • Financial Services
      Back

      Financial Services

      Create seamless experiences for customers and agents with compliance. 

      Learn more

      aerial view of highway city  2021-10-1-1
      CASE STUDY

      Eclipx modernises Accident Management with ServiceNow CSM

      Read more
    • Telecom, Media & Tech
      Back

      Telecom, Media & Tech

      Scale and support operations with end-to-end digital workflows. 

      Learn more

      Rectangle Copy
      CASE STUDY

      ngena Achieves Telecom operational Excellence with Thirdera and ServiceNow

      Read more
    • Health Care & Life Science
      Back

      Health Care & Life Science

      Deliver better outcomes now and into the future with health IT. 

      Learn More

      magnetic resonance imaging 2021-10 blue-1
      CASE STUDY

      Improve customer service metrics from weeks to days. 

      Read more
    • Manufacturing
      Back

      Manufacturing

      Set a new standard for manufacturing with truly connected operations. 

      Learn More

      neon vertical lines in mountain scene branded 2021-07-2-1-1
      CASE STUDY

      Transforming employee experience at a global level 

      Read more
    • Government
      Back

      Government

      Enable better decision-making to deliver optimised government services. 

      Learn more

      girl looking at virtual elements 2021-07-1-1
      CASE STUDY

      Data-Driven Innovation with ServiceNow Performance Analytics

      Read more
    • Education
      Back

      Education

      Modernise learning to create amazing experiences for all. 

      Learn more

      filter group of people at desk laptop laughing 2021-10 (1)
      CASE STUDY

      Simplifying Higher Education Credit Management with ServiceNow CSM

      Read more
    • Energy & Utilities
      Back

      Energy & Utilities

      Automate critical operations to provide highly available, reliable services. 

      Learn more

      closeup of wires red 2021-07
      CASE STUDY

      Saving time and energy by automating risk and compliance. 

      Read more
    • Retail & Hospitality
      Back

      Retail & Hospitality

      Digitise and automate workflows to enhance the customer experience, online and in-store. 

      Learn More

      sitting with hand pointing at laptop 2022-01-1-1
      CASE STUDY

      Modernizing global HR Service Delivery. 

      Read more
    • Transportation & Logistics
      Back

      Transportation & Logistics

      Streamline complex operations for lower costs and improved customer experiences.  

      Learn more

      bridge purple roadway  2021-10-2
      CASE STUDY

      Value-driven project management

      Read more
    • Business & Consumer Services
      Back

      Business & Consumer Services

      Develop innovative solutions with a modern service provider platform. 

      Learn more

      colorful closeup of computer chip 2022-01-2-1
      CASE STUDY

      Creating new levels of efficiency in Order Management.

      Read more

    Industries

    Find the right level of expertise to meet your specific ServiceNow needs.

    Learn more

    Rectangle Copy
    CASE STUDY ngena Achieves Telecom operational Excellence with Thirdera and ServiceNow Read more
  • Resources
    Back

    Insights

    Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.

    Explore Insights

    • Resources
    • Insights
      Back

      Who We Are

      We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

      Learn More

      Read more
    • Webinars
      Back

      Who We Are

      We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

      Learn More

      Read more
    • Events
      Back

      Who We Are

      We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

      Learn More

      Read more
    • Case Studies
      Back

      Who We Are

      We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

      Learn More

      Read more
    • Guides
      Back

      Who We Are

      We help organisations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

      Learn More

      Read more

    Insights

    Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.

    Explore Insights

    3T telecom social share 2021-11 copy
    NEWS

    Thirdera Launches ServiceNow-Certified Telecom Offering

    Read more
Contact Us
language switcher Language:
  • English - Australia
  • English
  • English - United Kingdom
  • French - France
  • German - Germany
  • Spanish - Spain
  • Spanish - United States
  • English - Australia
  • Deutsch
  • English - North America
  • English - United Kingdom
  • Español - España
  • Español - LATAM
  • Français
Cookie woman 2022-08 Cookie woman 2022-08

Thirdera Cookie Policy

This website uses cookies.

A cookie is a small text file that is downloaded to your computer that gives you a more personalised experience when using our website. They are not harmful and are not used to identify you personally.

For example, a cookie can record certain information about a visitor to a website to tailor their options for when they next visit.

Most internet browsers will allow you to turn off cookies if you wish, you should refer to the Help guide of your browser to learn how to do this. But please remember that disabling or blocking cookies may impact your ability to use websites and the services that they offer.

Some tools you may find useful for working with cookies:

  • Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout
  • Your Online Choices - http://www.youronlinechoices.com/uk/

To learn more about cookies:

  • All about Cookies - http://www.allaboutcookies.org/
Cookies we use

Necessary Cookies

These help to make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies:

Cookie Name Provider Purpose Type Expiry
_cf_bm hubspot.com This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. HTTP 1 day
_cfruid thirdera.com This cookie is part of the services provided by Cloudfare - Including load-balancing, deliverance of website content and serving DNS connections for website operators. HTTP Session
embed/v3/counters.gif perf.hsforms.com Used to implement forms on the website. Pixel Session
test_cookie doubleclick.net Used to check if the user's browser supports cookies. HTTP 1 day

 

Statistics Cookies

These help a website owner to understand how visitors interact with their website by collecting and reporting information anonymously:

Cookie Name Provider Purpose Type Expiry
_ga thidera.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website.  HTTP 2 years
_ga_# thidera.com Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.  HTTP 2 years
_hjAbsoluteSessionInProgress thidera.com This cookie can be used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice.  HTTP 1 day
_hjFirstSeen thidera.com This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor to the website.  HTTP 1 day
_hjIncludedInPageviewSample thidera.com Used to detect whether the user navigation and interactions are included in the website's data analytics.  HTTP 1 day
_hjIncludedInSessionSample thidera.com Registers data on visitors' website behaviour. This is used for internal analysis and website optimization.  HTTP 1 day
_hjRecordingLastActivity thidera.com Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.  HTML Session
_hjSession_# thidera.com Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.  HTTP 1 day
_hjSessionUser_# thidera.com Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. HTTP 1 year
_hjTLDTest thidera.com Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. HTTP Session
hjViewportId thidera.com Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.  HTML Session

 

Marketing Cookies

These are used to track visitors to a website with the intention of displaying advertisements that are relevant to the user, these may include cookies set and collected by our third-party advertisers or providers:

Cookie Name Provider Purpose Type Expiry
_ptq.gif hubspot.com Sends data to the marketing platform HubSpot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.  Pixel Session
_gcl_au thirdera.com Used by Google AdSense for experimenting with advertisement efficiency across websites using their service. HTTP 3 months
_hjRecordingEnabled thirdera.com This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites - this exchange of visitor data is normally provided by a third-party data center or ad-exchange.  HTML Session
IDE doubleclick.net Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and presenting targeted ads to the user.  HTTP 1 year
pagead/1p-user-list/# google.com Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral fees between websites.   Pixel  Session

 

logo-white

badgeACCT0000303white           SN_GPESDigitalAwardSticker_2023_Americas

 

  • linkedin-white
  • insta-white
  • yt-white
  • twitter-icon
  • fb-white
  • tiktik-icon
  • What We Do
  • ITx
  • HR & Employee Experience
  • Security
  • Risk & Continuity
  • Telecommunications & Order Management
  • Customer Service Management
  • Our Products
  • Who We Are
  • Leadership Team
  • Careers
  • Thirdera Digital
  • Partner Network
  • Contact Us
  • Insights
  • Webinar
  • Events

© 2023 Thirdera. All rights reserved.

Privacy Policy | Terms and Conditions | Cookie Policy