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Thirdera Telecom & Technology (3T)

Streamline services and order management with ServiceNow.

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Turn chaos into confidence

Complexity is bad for business. For the telecommunications industry, siloed processes and outdated support system technology can have a serious impact on your ability to efficiently and competitively deliver positive customer experiences.

Meet 3T

The Thirdera Telecom & Technology offering uses ServiceNow to optimise Quote-to-Cash for your organization. This allows you to eliminate lengthy and complex order processing through automation and simplifies the intake, validation, and enrichment process throughout the order lifecycle.

This includes integrating with clients and systems based on TM Forum industry standards, which include:

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Robust Product Catalogue

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Telecom Data Model Compliant

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Scalable Service Assurance

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Intuitive Customer Portal

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Service-Aware CMDB

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Reliable Product Assurance

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Operational Dashboards

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Comprehensive Order Orchestration

See 3T in action

ngena transforms telco order management

Discover how ngena uses Thirdera's 3T offering to transform its order management system by reducing complexity, improving performance, and delivering a world-class customer experience on the ServiceNow platform.

Watch the demo

Take a closer look at 3T's portal and capabilities, and how Thirdera helped ngena achieve its goal of simplifying order management with the workflow and automation capabilities of ServiceNow.

Outcomes

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Hit the ground running

Utilise new business and operation models utilising the NOW TSM and Thirdera expertise
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Get automated

Leverage automated workflows to coordinate, simplify, and track orders and application sets
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Build your foundation

Integrate Order and Configuration systems, and take steps toward a Service-Aware CMDB

Explore 3T Insights

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Let's get started

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