ServiceNow Webcast: CSDM 4.0 Migration

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ServiceNow Webcast: CSDM 4.0 Migration

Available on-demand

1 hour

close up of hardware 2021-07

Overview

The Common Service Data Model (CSDM) is a standard and consistent set of terms and definitions on the ServiceNow platform. These terms and definitions enable service reporting and provide prescriptive guidelines for service modeling within the ServiceNow Configuration Management Database (CMDB). Aligning CSDM and CMDB is not an easy task!

Watch this webcast to find out how to embark on the maturity journey to align your CMDB to the CSDM and solve the challenge with capabilities & services.

Hear from the experts:

How to begin your CSDM Journey if you are new to CSDM
How to evaluate the path if you've already started down the road of the CSDM adoption (versions 1 or 2)
How to adapt to the ever-maturing landscape of ServiceNow’s data model and stay up to date with the new releases.

Meet the experts

Calisse Volz, Certified Master Architect

Nate Aiken, Practice Manager