Exciting news! Thirdera has been acquired by Cognizant.

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    Thirdera generates transformation, digitization, and automation for our customers at the speed of NOW.

     

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        Achieve improved team buy-in and ServiceNow ROI with our experts in executing a proactive organizational change management strategy.

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    Thirdera generates transformation, digitization, and automation for our customers at the speed of NOW.

     

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    We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

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    Who We Are

    We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.

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    IT Workflow Partner of the year award
    NEWS

    Thirdera recognized as the 2023 ServiceNow Americas IT Workflow Partner of the Year

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      CASE STUDY

      Eclipx modernizes Accident Management with ServiceNow CSM

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      Scale and support operations with end-to-end digital workflows. 

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      ngena Achieves Telecom operational Excellence with Thirdera and ServiceNow

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      Improve customer service metrics from weeks to days. 

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      Transforming employee experience at a global level 

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      Data-Driven Innovation with ServiceNow Performance Analytics

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      Simplifying Higher Education Credit Management with ServiceNow CSM

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      Saving time and energy by automating risk and compliance. 

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      Modernizing global HR Service Delivery. 

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      Value-driven project management

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      Creating new levels of efficiency in Order Management.

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    CASE STUDY ngena Achieves Telecom operational Excellence with Thirdera and ServiceNow Read more
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    thirdera + cognizant graphic 2024-01
    NEWS

    Thirdera is being acquired by Cognizant.

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Contact Us
Webinar

ServiceNow Webcast: Finding the Balance Between Innovation and Practicality

Duration 1 hr

Thirdera is back with another episode of the ServiceNow Experience Management series! We teamed up with the self-service and the voice enablement experts from 3CLogic, the premier voice-enabling and cloud contact center solution for ServiceNow. Tune in, as we talk about the role of innovation and using various digital channels like user portals, virtual & live agents interactions, SMS, and voice to elevate user experience.

In this webinar you will find out:

  • What is the 70:20:10 rule of innovation and how does it impact self-service.
  • How to apply innovation and practical use of technology in the right way to facilitate the best experience for your customers and employees.
  • What is a phased approach to improving user experience.
  • How Nissan and Seattle Children's Hospital are overcoming user experience challenges by finding the right balance between innovation and practicality.

Innovation is not out of reach. Join our webinar and walk away with some practical recommendations on how to start where you are and begin innovation in your organization.