

Thirdera Blueprint:
CMDB Assessment
for ServiceNow


Be confident about your CMDB health
Your CMDB plays a critical role in how you use ServiceNow, and is essential for continued platform growth. However, when your CMDB becomes unreliable, it's important to take the necessary steps to understand and resolve those discrepancies. Thirdera's Prescriptive CMDB Assessment provides a clear view of your present state, and gives you clear direction on how to take action to promote CMDB health and CSDM readiness.
Timeline
In just five weeks, you'll gain visibility into the current state of your CMDB, as well as develop a strong understanding of best practices, identified problems, and strategies for long-term CMDB health.
Two working sessions, each expected to be two hours, are scheduled to review the current state of the CMDB. Additionally, the system is inspected for configuration, customisation, and usage.

The current state is assessed from four (4) perspectives across three (3) dimensions.

Recommendations are derived from our findings, assigned a relative value and prioritised with your input. Recommendations along with estimates of effort are presented to your stakeholder community.

Project scope
Your CMDB is reviewed and scored for best practices, maturity, and overall health across 4 categories:
Design

Usage

Data
