%202.svg){kind=small}
.jpg?width=500&height=276&name=filter%20group%20of%20people%20at%20desk%20laptop%20laughing%202021-10%20(1).jpg)
.jpg?width=500&height=276&name=Multichannel%20pipette%20tips%20reaction%20mixture%20plastic%20wells%202022-05%20(1).jpg)
.jpg?width=500&height=276&name=group%20-%20statistical%20analysis%202023-03%20yellow%20pink%20(1).jpg)
.jpg?width=500&height=276&name=Servers%20data%20center%20room%20with%20bright%20speed%20light%202022-05%20(3).jpg)
.png?width=500&height=276&name=MicrosoftTeams-image%20(638).png)
Language:
Workflow Data Fabric Value Assessment
Platform Maturity
Select the answer that best fits your platform usage in relation to your usage of Automation Engine
We only have integration hub starter
We have a paid version of automation engine but only use integration hub
We have a paid version of automation engine and use more than one of its capabilities
We have a paid version of automation engine and use all its capabilities
We make full use of automation engine with Now Assist
Agent Maturity
Select the experience that best describes how your agents use ServiceNow
We use ServiceNow to track tickets. Agents access data in other systems to resolve tickets
Agents access ServiceNow to view tickets and all related information needed to resolve the tickets. Actions are performed by the agent in different systems
Agents can perform all their activities from ServiceNow
Agents can perform all their activities in ServiceNow and leverage AI to resolve issues
Employee Maturity
Select the experience that best describes how your employees use ServiceNow
Employees have multiple portals to access services and information
Employees have a single portal to access information, and they are linked to other platforms to act on data
Employees have a single portal where they can access and act on information
Employees have a single portal where they can access and act on information and leverage AI tools
Customer Maturity
Select the experience that best describes how your customers use ServiceNow
Customers have multiple portals to access services and information
Customers have a single portal to access information, and they are linked to other platforms to act on data
Customers have a single portal where they can access and act on information
Customers have a single portal where they can access and act on information and leverage AI tools
Get your results!
By providing your email address, you will get instant access to your Workflow Data Fabric maturity.
ServiceNow platform maturity test
Based on your responses, your organization’s Workflow Data Fabric maturity is as follows:
Platform
Level 1
Level 2
Level 3
Level 4
Siloed
Connected
Act
Agentic
Agent
Level 1
Level 2
Level 3
Level 4
Siloed
Connected
Act
Agentic
Employee
Level 1
Level 2
Level 3
Level 4
Siloed
Connected
Act
Agentic
Customer
Level 1
Level 2
Level 3
Level 4
Siloed
Connected
Act
Agentic
Now that your maturity baseline is known, let us help you figure out how to leverage your current platform investments to drive more business value with Workflow Data Fabric.
