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Place your CMDB in the hands of ServiceNow experts
Be confident in your CMDB and make accurate data-driven decisions.
ServiceNow CMDB expertise for administration, advisory, and enhancements
We make it easy by providing the right level of expertise to seamlessly manage your CMDB on an ongoing basis. No matter where you require additional capacity and expertise, we have you covered:
- Administrative tasks to keep the CMDB healthy such as discovery or data integration maintenance
- Advisory services on best practices and governance to get the most value from your CMDB
- CMDB enhancement requests to change classes, fields, and attributes to grow with your business
Get peace of mind with a healthy, smooth-running CMDB.
A Complete Picture for IT
When a large insurance company's IT attempted to implement discovery CMDB population without the proper resources, the result was incomplete and inaccurate data. In response, the company enlisted Thirdera to leverage ITOM Visibility (Discovery and Service Mapping) to map services from the logical layers above the application service and manage a phased design and implementation approach to Discovery and CMDB class design. This ensured that the needed information was collected and populated into the CMDB. The company was able to achieve 99%+ on all CMDB Dashboard 3C metrics, have better visibility into the footprint of their environment, and provide faster response to their security team for data requests - from 4+ weeks to 4 hours.
Keep your CMDB healthy and maintained on an ongoing basis
Our approach to CMDB management is rooted in promoting and maintaining ongoing health to generate value for your business. Without the right resources, this can be a difficult task. Our team is here to help fill this gap and ensure you have the right foundation for a trusted single system of record for your IT infrastructure and digital service data for ongoing success.
Dan Dubay
Thirdera Teams Expert
Dan has over 10 years experience working with ServiceNow customers to build an efficient and meaningful strategy around platform growth and ongoing support. He is laser-focused on helping businesses do more than simply maintain ServiceNow, but also follow through on a long-term plan for further adoption and innovation.“Backlog bottlenecks happen to even the best companies out there. It’s not your fault, but it’s also not something you need to put up with. That’s usually where I come in”
Get on the road to CMDB success
Let’s select the right level of service that works for you
