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The third era is now.
Accelerate your vision with the largest and most experienced pure play ServiceNow partner in the world.
Unlocking the power and potential of the ServiceNow platform across the world of work
Our goal is to bring the next era of efficiency out of the cloud and challenge the status quo of limited innovation that many ServiceNow customers face.
Thirdera architects, developers, consultants, designers, and project managers help our customers transform, get more from ServiceNow, and uncover hidden potential.
We’re ushering in the next era of transformation, digitisation, automation, and partner expectation, all at the speed of NOW.
Trusted by…
Thirdera Announces Acquisition of SilverStorm Solutions
We are thrilled to announce that the Thirdera family is growing! Our acquisition of SilverStorm will enhance our capabilities in key ServiceNow solution areas and expand our European footprint.
In addition to amplifying Thirdera’s product line, SilverStorm will also bolster Thirdera’s talented roster of ServiceNow platform experts and tacticians to make business innovation and digital transformation more attainable.
See which design trends are shaping UX/UI in 2023
In the constantly evolving world of UX/UI, staying on top of trends is crucial for businesses looking to improve the efficiency of their daily operations. By paying attention to the latest design best practices, companies can not only increase productivity, but also boost employee satisfaction.
Our 2023 trends guide showcases the hottest UX/UI features that organisations are adopting now to thrive and deliver a better work experience.
Meet Thirdera University!
Thirdera University is a first-of-its-kind learning organisation that utilises a repeatable cycle of planning, material development, delivery, and ongoing improvement to deliver a comprehensive educational experience. We base our program delivery on a combination of industry best practices and real-world ServiceNow knowledge to ensure you have the most relevant information available to your team.
As the #1 ServiceNow Authorized Training Partner, we provide a globally accessible approach to education and training that's calibrated based on the way you do business.
Learn how Latitude Financial modernised ITSM
How is inadequate workflow automation affecting your service delivery? In the case of Latitude Financial, it took ten days to close an incident. With almost 1,250 interactions going through the service desk weekly, it became impossible for the service team to keep up.
With help from Thirdera, Latitude was able to eliminate the response bottleneck and triple the speed of service delivery. Happy employees are now seeing the resolution of their incidents in three days, not ten.
We combine deep ServiceNow expertise with decades of industry experience.
Collaborate with our global team of experts to unlock the next wave of workflow automation for ServiceNow platforms.
Assessment & Roadmap
Custom Application Development
Managed Services
Training
Organizational Change Management
All ServiceNow, all the time.
With 100% coverage in all ServiceNow workflows, we know workflow better than anyone else.
IT Workflows
Employee Workflows
Customer Workflows
Creator Workflows
Customers love Thirdera.
We are at a crossroads today and thanks to your efforts we are a shining example to the rest of the business. There are other IT units that have had failures "major upgrade failures" and these become visible to senior management. We are one of the few that have not become visible due to failure, we are visible simply because of quality work, dedication and making it happen.
Customers love Thirdera.
We have eliminated the painful, recurring learning curve that we had in the past with project based execution. Just as importantly, given their truly senior expertise, we have a lot less stumbling "i.e. wasting time developing things that don’t make sense."
Customers love Thirdera.
Thirdera provides a flexible model that complements our staffing needs. They invest a lot of time in their employees and maintain a highly skilled staff. I really appreciate the way they work as a partner and collaborate with us to understand the complexities of our instance as well as our business model and recommend the best approach.
Insights
Case Study
Global SAP on Cloud Leader, Lemongrass, Embarks on Multi-Continent ITSM Overhaul
Lemongrass is a software-enabled services provider, synonymous with SAP on Cloud. With a unique combination of experience, expertise, and best practices designed to deliver the desired outcomes from...
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Managed Services
The What, Why, and How of Compressed Digital Transformation
By now, it's a pretty safe bet that almost everyone in a tech-centric or leadership role is familiar with the term "digital transformation." The idea that digital transformation — which means...
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Culture
Pride 2023 Reflection: What Pride Month Means to Me
The first Pride parades were held in in June 1970 in New York, Los Angeles and Chicago to commemorate the first anniversary of the Stonewall Riots (the 1969 riots against anti-gay police brutality in...
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