Exciting news! Thirdera is being acquired by Cognizant.

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The third era is now.

Accelerate your vision with the largest and most experienced ServiceNow partner in the world.

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Unlocking the power and potential of the ServiceNow platform across the world of work

Discover who we are

Our goal is to bring the next era of efficiency out of the cloud and challenge the status quo of limited innovation that many ServiceNow customers face. 

Thirdera architects, developers, consultants, designers, and project managers help our customers transform, get more from ServiceNow, and uncover hidden potential. 

We’re ushering in the next era of transformation, digitization, automation, and partner expectation, all at the speed of NOW.

Discover who we are

Driving value across the ecosystem

Client: Lemongrass

Hear from Lemongrass CEO, Michael Rosenbloom, as he explains why they chose the ServiceNow platform to support their digital transformation objectives and how the decision has yielded immediate value evidenced by increased client satisfaction, improved turnaround times, and enhanced operational efficiency.

Partner: ServiceNow

Watch this video to hear Erica Volini, ServiceNow SVP, Global Partnerships, share why Thirdera's depth across every single workflow gives us an advantage over other ServiceNow partners.

Client: Lera Investment Technologies

Jack Sepple, CEO of Lera Investment Technologies, explains how their partnership with Thirdera has been instrumental in maximising operational efficiencies and fueling revenue growth without the need for future resource investments. 

Client: Teck Resources

Jason Bissonnette, ServiceNow Platform Owner at Teck Resources, shares why Thirdera has been their top-choice advisor in Teck's ongoing pursuit of business transformation and optimisation. 

Client, Partners & ServiceNow

Watch this video to find out why our clients, partners, and ServiceNow peers choose to work with Thirdera and achieve amazing outcomes together! Hear the honest perspectives from Lemongrass, Teck Resources, 3CLogic, Alldus & ServiceNow, and learn why Thirdera is the partner of choice for so many organizations around the world.

Gain an edge with Thirdera

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ServiceNow Elite Partner

Redefining what it means to be an Elite partner
As the industry's largest pure-play ServiceNow partner, our innovative services and solutions deliver maximum value for customers across the globe.
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4.4 out of 5.0 CSAT Score

Client-focused to maximise platform success
With a top 10% global ranking for customer satisfaction, we are committed to helping customers realize business optimisation and full platform potential.
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#1 Authorised Training Partner

The most experienced training force in the ecosystem
With 27 accredited instructors and 67 training certifications, our expertise and collaborative training approach have maximised value for thousands of satisfied professionals.
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5000+ Certifications

A global team of platform experts to drive business value
With 50+ Certified Master Architects and Certified Technical Architects, we are uniquely positioned to deliver top-notch ServiceNow capabilities in every engagement.

All ServiceNow, all the time.

With 100% coverage in all ServiceNow workflows, we know workflow better than anyone else.

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IT Workflows

Modernize and move to digitally differentiated ways of working. IT has the power to optimize and deliver scalable solutions.
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Employee Workflows

Make it easy for employees to navigate intricate processes and get the information they need, how and when they want it.
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Customer Workflows

Automate your work with ServiceNow across multiple departments to streamline your customer experience.
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Creator Workflows

Take advantage of ServiceNow’s low-code and no-code capabilities to guide your team in creating workflows for their unique needs.
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Thirdera is being acquired by Cognizant

We are excited to share that Thirdera has entered into an agreement to be acquired by Cognizant expanding our global presence and ability to deliver innovation at scale.

Our combined strengths will form one of the most comprehensive ServiceNow experiences in the ServiceNow ecosystem, with robust capabilities in professional services across all key ServiceNow workflows and emerging products, including generative AI.


Read the full press release

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Everything you need to know about ServiceNow Washington D.C.

Download our 57-page Washington, D.C. Release Guide for a full analysis of all the notable changes with ServiceNow's latest release!

Created by our most elite team of platform experts, this comprehensive guide covers every platform application update to help you understand how upgrading to Washington, D.C. will impact your current working environment.


Get the guide!

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Welcome to the New Era of ServiceNow Partner!

Get ready to experience the power of the largest global pure-play partner.

Watch this video to learn about the ServiceNow partner landscape and find out Thirdera's origin story that defines who we are and helps us deliver exceptional service, industry expertise, and remarkable outcomes at the speed of NOW.


Watch the video

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Explore our ServiceNow-Approved Partner Offerings

We are excited to share access to our collection of ServiceNow-certified offerings. Each of these carefully designed offerings has been vetted and tested by ServiceNow to ensure optimal business performance and maximum value. Apart from traditional platform offerings, our certified offerings package the power of ServiceNow to address common industry and business challenges; ultimately, helping your organisation elevate its service experience. 


Learn more

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Meet Thirdera University!

Thirdera University is a first-of-its-kind learning organisation that utilises a repeatable cycle of planning, material development, delivery, and ongoing improvement to deliver a comprehensive educational experience. We base our program delivery on a combination of industry best practices and real-world ServiceNow knowledge to ensure you have the most relevant information available to your team. 

As the #1 ServiceNow Authorized Training Partner, we provide a globally accessible approach to education and training that's calibrated based on the way you do business.


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Trusted by…


We combine deep ServiceNow expertise with decades of industry experience.

Collaborate with our global team of experts to unlock the next wave of workflow automation for ServiceNow platforms.


Assessment & Roadmap

With thousands of projects under our belt, we’ve developed roadmaps to get you where you need to go more efficiently.
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Custom Application Development

Achieve aspirational objectives that drive innovation and transform the way you work.

Managed Services

Supplement your existing ServiceNow team to make sure you’re getting the most out of the platform.


As an Authorized Training Partner, our ServiceNow courses and workshops arm your team with the skills and knowledge they need to be successful.

Organizational Change Management

We know how daunting organizational change can be, and we have the resources to prepare, support, and guide you every step of the way.
Explore our solutions
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Elevating Market Research and Product Development with ServiceNow SPM

As a brand leader of the fresh liquid milk category in Australia, New Zealand, the United States, and China, this customer realised that its market research and product development functions were...

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ServiceNow AI

Seamless I-9 Verification with ServiceNow Document Intelligence

The rise of deskless workers — those who are not anchored to a traditional office space — is reshaping the landscape of employment and operational logistics. These workers, who form a significant...

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Warner Music Group Supports Global Experience Across 56 Countries
IT Asset Management

Warner Music Group Supports Global Experience Across 56 Countries

Warner Music Group (WMG) faced challenges in translating its platform, including its existing portal, ITIL interface, and knowledge bases, into multiple languages. This translation project aimed to...

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Let’s connect

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