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Bring IT together

Plan, maintain, and deliver across all functions of IT with ServiceNow's versatile ITX platform.

 

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IT works better together

ServiceNow is THE platform for IT, allowing you to break down departmental barriers and unite your teams under a single system-of-action. Specialising in ITX innovation, Thirdera gives you the tools you need to get the greatest possible value from your ServiceNow investment.

Whether you're getting started with IT Service Management, or you're ready to expand into Asset, Business, and Operations Management. Thirdera has the expertise to guide you through your IT journey and beyond.

IT Service Management

Kick start productivity for your IT service teams and deliver a new level of user experience across the organization. Thirdera gives you the tools to develop a long-term strategy, ensuring your platform is stable, user-friendly, and ready to scale with your evolving business.

  • ITSM Standard
  • ITSM Pro
  • IT Enterprise
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Empower users

Deliver an intuitive user-first experience that is available anywhere, and any time they need it.
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Boost performance

Unite processes within a single automated workflow, or upgrade to AI-driven self-service.
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Start innovating

Access data-driven analytics that allow you to focus on new priorities, modernisation, and expansion.

IT Asset Management

See immediate value by reducing hardware, software, and cloud costs, reclaiming unused products, and managing licenses to keep your organization audit-ready. Thirdera provides your team with guidance and best practices that go beyond the initial implementation, and ensure longstanding operational success.

  • Software Asset Management
  • Hardware Asset Management
  • SaaS Asset Management
  • PaaS Asset Management
  • IaaS Asset Management
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Manage IT spend

Reduce expenses on unused licenses and gain visibility into how assets are assigned and used.
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Improve asset security

Track asset assignment, location, and configuration for improved security and risk management.
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Stay compliant

See how assets are distributed and establish governance to prevent penalties and violations.
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IT Business Management

Align initiatives with organizational strategy and manage your full project lifecycle to achieve the desired business outcome. Our team of ITBM experts guides you through the process of building your success roadmap and delivering greater value across the enterprise.

  • Project Portfolio Management
  • Hybrid Project Management
  • Agile Management
  • Application Portfolio Management
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Plan for success

Define results-driven action that aligns with your business strategy.
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Engage resources

Manage your teams based on demand-to-value and increase business agility.
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Deliver value

Drive collaboration and increase stakeholder visibility to accelerate outcomes.

IT Operations Management

Make better decisions with a full overview of your IT environment, and develop a better understanding of how individual components affect your system as a whole. Take action before issues get out of hand with the help of machine learning, predictive intelligence, and automated resolutions.

  • ITOM Visibility
  • Predictive AI Ops
  • ITOM Optimisation
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Know your environment

Use Discovery and Service Mapping to see your IT landscape and understand how it's connected.
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Solve problems before they begin

Identify significant events instantly to better understand the state of your business services.
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Get optimised

Manage cloud spend and track hybrid services to decrease your risk and deliver services that are consistent and compliant.
Case studies

ITX Customer Success

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ITSM STORY

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ITAM Story

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Talk to the IT experts

Connect with us to learn how you can realise the potential of the ServiceNow platform, and create real value for your IT operation.

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