ServiceNow Outlook: 8 Trends Defining 2024
As we turn the page on 2023, ServiceNow customers are analyzing key learnings to sharpen their approach in 2024. Major platform investments necessitate clarity on shifting user...
Read MoreExciting news! Thirdera has been acquired by Cognizant.
Thirdera generates transformation, digitization, and automation for our customers at the speed of NOW.
We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
Digitize and automate workflows to enhance the customer experience, online and in-store.
Streamline complex operations for lower costs and improved customer experiences.
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
What does the new year bring for the companies that leverage ServiceNow to achieve digital transformation and automation? How is modern technology impacting IT and Business Operations and what to do to get the most out of your ServiceNow investment?
Thirdera recently conducted a study of IT, business, and financial operations professionals working in midsize and large companies to understand the extent to which workers in these fields are using modern technology tools such as AI, self-service portals, and chatbots.
The results confirmed one of our big-picture assumptions: the overwhelming majority (83%) of professionals in these fields are using the following technologies daily: AI-powered search, chatbots, self-service portals, mobile apps, AIOps, business intelligence, and dynamic scheduling tools. Nearly half (46%) have been doing so for at least one year.
Read this report created by Thirdera experts based on the industry survey feedback and discover three ServiceNow automation trends you need to know for 2022.
As we turn the page on 2023, ServiceNow customers are analyzing key learnings to sharpen their approach in 2024. Major platform investments necessitate clarity on shifting user...
Read MoreBusinesses often prioritize the completion of technology projects, neglecting to enroll a post-deployment governance strategy that fuels continuous maturity and value realization...
Read MoreManaging technology risk and technical debt is a key objective for many organizations. But regaining control of technology portfolios can be complicated, and is traditionally the...
Read MoreThe ServiceNow Vancouver release became generally available on September 20, 2023, packed with new capabilities to power your business. With so many enhancements across the...
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