Your Guide to the NOW Platform Yokohama Release
The ServiceNow Yokohama release became generally available on March 12, 2025, revolutionizing the NOW Platform with transformative enterprise AI capabilities. This release unifies...
Read MoreThirdera generates transformation, digitization, and automation for our customers at the speed of NOW.
We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
Exciting news! Thirdera and Cognizant Awarded Three ServiceNow Partner Specializations
Read moreInsurance Provider Projects $75MM Gain in Business Value from Asset Management Transformation
Read moreGovernment Agency INDOT Modernizes Its Constituent Service Model with CitizenKey
Read moreBalancing mission-driven goals with operational efficiency requires innovative solutions that can streamline processes, and enhance program delivery without straining budgets.
UN Agencies Rely on Thirdera and ServiceNow to Support the Ukrainian Aid Response
Read moreDigitize and automate workflows to enhance the customer experience, online and in-store.
Global SAP on Cloud Leader, Lemongrass, Embarks on Multi-Continent ITSM Overhaul
Read moreStay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
Gartner's Top Strategic Trends for CSP CIOs in 2025 identifies three critical imperatives reshaping telecommunications: data and AI literacy, zero-touch automation, and advanced platform capabilities. With legacy systems delivering diminishing returns, telecom providers must fundamentally reimagine their approach to service and network assurance.
In this guide, we outline a structured pathway for telecommunications leaders to transition from siloed network environments to fully digital operations. By addressing the challenges of cost optimization, revenue growth, and outdated assurance solutions, our five-phase implementation roadmap provides a comprehensive framework for sustainable transformation.
Discover how leading telecommunications providers are leveraging ServiceNow capabilities to drive tangible business outcomes - from OPEX reduction to enhanced customer experiences - while positioning themselves for continued success amid constant industry evolution.
The ServiceNow Yokohama release became generally available on March 12, 2025, revolutionizing the NOW Platform with transformative enterprise AI capabilities. This release unifies...
Read MoreThe telecommunications industry is undergoing a period of unprecedented transformation. From the rise of 5G and edge computing to the increasing demand for personalized digital...
Read MoreBill McDermott (Chairman and CEO of ServiceNow) and Ravi Kumar (CEO of Cognizant) join HFS Research Chief Analyst Phil Fersht to explore how AI is revolutionizing enterprise...
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