Empower your team
Work with industry-leading certified ServiceNow trainers to build effective practices and increase user confidence within your organisation.
Get more for your ServiceNow investment
People will always be the heart of your organisation. That’s why ServiceNow customers that take advantage of our training see a significant increase in value from their investment. In these sessions, your employees learn ServiceNow fundamentals as well as how to use ServiceNow to directly impact your business objectives. This results in increased product adoption, improved processes, and a better overall experience for your users.
Training success stories
We instil ServiceNow expertise backed by knowledge of real-world applications
Thirdera applies a repeatable cycle of planning, material development, delivery, and ongoing improvement for a comprehensive educational experience. We provide a multi-layered approach to education and training that’s tuned into the way you do business.
We base our program delivery on a combination of industry best practices and real-world ServiceNow knowledge to ensure you have the most relevant information available to your team.
Learn ServiceNow foundation
- Understanding the essentials: Basic definitional knowledge of terms, names, fields, and parts of the application
- Platform comprehension: Awareness of how the parts and pieces of the application fit and work together
- Practical application: Capacity to use the application to accomplish outcomes and tasks
- Continual improvement: Ability to mature your usage and abilities as well as the application itself
Understand ServiceNow in action
- Functional capability: Gain the skills and knowledge to use the application as designed
- User confidence: Ability to complete tasks without undue delay or reference
- Team coordination: Able to work with other roles, processes, and applications
- Process consistency: Ability to complete activities and tasks in a standard repeatable manner
Meet your ServiceNow trainer
Education Practice Manager
“As a long-time educator and trainer, I love seeing the concepts and knowledge ‘click’ in the learners as they explore all that ServiceNow can do for them.”
Thirdera Training Services
- ServiceNow certified public courses
- ServiceNow certified client-based courses
- Customized training
- Curriculum development
- Lesson planning
- Educational consulting