The Benefits of Migrating to ServiceNow HR...
In recent years, many organizations have outgrown their existing work management solutions for Human Resources (HR) operations. Many of these companies had been using ServiceNow's...
Read MoreExciting news! Thirdera has been acquired by Cognizant.
Thirdera generates transformation, digitization, and automation for our customers at the speed of NOW.
We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
Digitize and automate workflows to enhance the customer experience, online and in-store.
Streamline complex operations for lower costs and improved customer experiences.
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Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
While most organizations have adopted a digital transformation strategy, most legal teams are still receiving requests through email and using spreadsheets to track and manage their work. Legal departments are seeing increased legal demand and being are asked to do more with less. Continuing to manage work in this manner is no longer practical or sustainable. Legal teams should be spending less time sifting through emails, searching spreadsheets, and answering simple questions, and more time on strategic work protecting reputation, reducing bottlenecks, and enabling the business.
Organizations can quickly replace these manual, legacy processes and modernize legal operations with ServiceNow Legal Service Delivery. With many other departments, such as IT, HR, and Finance already managing and delivering their work through the ServiceNow platform, collaborating on cross-departmental matters is no longer a challenge, employees can engage through the same self-service channels they are already familiar with, and legal operations can gain insight into service demands and trends to improve efficiency.
Legal Service Delivery offers a set of applications aimed at modernizing legal operations by providing a unified experience between the employees requesting legal support and the legal teams serving them:
While all these amazing capabilities are great, it can be overwhelming if too much is taken on at once. Thirdera recommends starting small, showing quick wins, and building upon this success and momentum to further mature. The first goal should be to get the legal department out of email and tracking spreadsheets and into ServiceNow Legal Service Delivery. Start by building a strong foundation with this in mind, enabling self-service, providing structured request management, and a home base for managing and reporting on work.
This recommended roadmap to full-scale legal operations maturity is best captured in a recent case study: Major Transit Agency Streamlines Legal Service Delivery. Connect with our Employee Experience experts to learn more about ServiceNow Legal Service Delivery and how you can enable your legal team to act faster and more efficiently.
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