Are We Approaching the Trough of Disillusionment...
The hype around GenAI reached a fever pitch recently. Promises of revolutionizing industries, streamlining operations, and unlocking new revenue streams captured the imagination...
Read MoreThirdera generates transformation, digitization, and automation for our customers at the speed of NOW.
We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
We help organizations adopt better patterns of work and get more from ServiceNow. Our team unlocks enterprise potential to elevate experiences across the world of work.
Exciting news! Thirdera and Cognizant Awarded Three ServiceNow Partner Specializations
Read moreInsurance Provider Projects $75MM Gain in Business Value from Asset Management Transformation
Read moreGovernment Agency INDOT Modernizes Its Constituent Service Model with CitizenKey
Read moreBalancing mission-driven goals with operational efficiency requires innovative solutions that can streamline processes, and enhance program delivery without straining budgets.
UN Agencies Rely on Thirdera and ServiceNow to Support the Ukrainian Aid Response
Read moreDigitize and automate workflows to enhance the customer experience, online and in-store.
Global SAP on Cloud Leader, Lemongrass, Embarks on Multi-Continent ITSM Overhaul
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Stay up to date with the insights from ServiceNow experts and explore our blogs, news, case studies culture posts, partner updates and more.
You may have heard - Microsoft is deprecating Basic Authentication in Exchange Online on October 1, 2022 and moving to Modern Authentication (OAuth 2.0 token-based authorisation). Read this article for more details.
As a ServiceNow customer, this update may affect you if you are using a Microsoft Exchange Online integration. To avoid email service disruptions, follow the steps below.
In three simple steps, you will be able to check if your ServiceNow instance will be affected by the deprecation of Basic Authentication in Exchange Online. NOTE: You will need admin permission.
If your ‘Authentication’ value read ‘Password’, you’ll need to re-configure your ServiceNow instance. You can do that by following this article from ServiceNow - configuring your SMTP and IMAP email accounts with Microsoft Office365 using OAuth2
Additional ServiceNow Knowledge Articles:
Additional Microsoft Knowledge Articles:
As the 1st of October 2022 looms closer, Thirdera wants to make sure the transition to Modern Authentication is seamless. In the past week, we have helped multiple clients re-configure their ServiceNow instances. If you have any questions about the steps outlined above or concerns about potential service disruptions, we are here to help!
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