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ServiceNow Demo: Application Vulnerability Exceptions

In this video, we demo an enhancement made in the November 2022 release of Vulnerability Response that adds the ability to link Application Vulnerabilities to GRC policy Exceptions. The same functionality has also been added for Configuration Compliance. In short, this enhancement makes the exception process consistent across the Vulnerability Response applications and enables additional collaboration with GRC teams.

 

Watch the demo 

 

Video Snapshots

0:35 - How to turn on Exception processing in the GRC module

1:31 - How to submit a Request Exception

2:35 - Benefits of using this enhancement

 

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WRITTEN BY

Dave O'Brien

Dave is a ServiceNow Solutions Architect with over 9 years of experience as both a ServiceNow implementation partner and as a customer. His experience on the platform spans ITSM, ITAM, ITOM, App Engine development, integrations, and automated testing.